Privacy and Cookie Policy

Data Controller

The data controller for personal data is Laboratorio Cosmetologico Dr Florio Snc, with offices at Piazza Leonardo 25/28, 80129 Naples (NA), VAT number 06154141219. Email: info@d-stillate.com

Data collected

The website collects the following types of personal data:

• Navigation data: IP address, browser, operating system, pages visited, date and time of visit.
• Voluntarily provided data: name, surname, email, phone, address (via registration, order or contact forms).
• Payment data: managed directly by Stripe and PayPal, does not pass through our servers.
• Chatbot data: conversations are stored exclusively in your browser's local storage (localStorage) and are never sent to external servers. You can delete them at any time by clearing site data in your browser.

Purpose of processing

Data is processed for the following purposes:

• Order and shipping management
• Customer assistance
• Tax and accounting obligations
• Sending commercial communications (with consent): newsletter, Meta Pixel for remarketing and campaign optimization, possible post-purchase emails
• Anonymous statistical analysis of web traffic

Legal basis

Processing is based on the performance of the contract (orders), explicit consent (analytics, newsletter and marketing), legal obligations (tax compliance) and legitimate interest (security logs).

Data retention

Personal data is kept for the time necessary to achieve the purposes for which it was collected and in any case no longer than the terms provided by current regulations.

Data subject rights

Pursuant to the GDPR (EU Reg. 2016/679), the data subject has the right to:

• Access their personal data
• Request rectification or deletion
• Restrict processing
• Object to processing, including direct marketing
• Data portability
• Withdraw consent at any time

To exercise your rights, write to: info@d-stillate.com. You may also lodge a complaint with your data protection authority.

Transfers outside the EU

Some services involve transfers of data to countries outside the EU (Meta USA, Mailchimp USA, Google USA). Such transfers are governed by adequate safeguards such as the Standard Contractual Clauses (SCC) approved by the European Commission.

Cookie Policy

The website uses the following categories of cookies:

Technical cookies (necessary)

sb-*-auth-token (Supabase session), next-intl (language), cart: essential for operation. No consent required. Stripe cookies for payments: session.

Analytics cookies

Google Analytics 4 (_ga, _gid, _gat): traffic analysis. Duration: 2 years. Consent required.

Marketing cookies

Meta Pixel (_fbp, _fbc): remarketing and ad campaigns. Duration: 1 year. Consent required.

Cookie management

You can modify your preferences at any time by clicking "Cookie preferences" in the footer.